Community safety services moves to 24-hour service delivery model

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Effective Feb. 25, community safety services will go to a 24-hour service delivery model.

Officers had been working shifts that left a four-hour hole between the hours of 8 a.m. and noon. Now they will be able to respond to calls for tenants and work with internal staff and community partners to provide safety services, said CSS director Nathan Hoedeman.

Seven full-time staff, two part-time staff and one coordinator will be working every day.

“The new shift rotation was favourably voted on by CSS members and therefore we are excited to have it implemented,” said Hoedeman, adding it will allow for more daytime coverage and align CSS with tenant experience operations and community development initiatives.

As part of the shift in service delivery, the CSS department will be moving to the Caldwell office in the coming months.

The move makes sense because it puts officers in the communities they serve. Caldwell was picked because it’s geographically position to make it easier to travel to other sites.

“I would like to thank everyone who contributed to the creation, approval and implementation date (of the new 24-hour schedule),” Hoedeman said.

Effective Feb. 25, community safety services will go to a 24-hour service delivery model.

 

 

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