Employee Spotlight: Meet Bill
Bill has been working with the OCH maintenance team for 15 years.
For those that know him, it was no surprise that Bill joined a specialized crew of twelve maintenance staff who have been doing urgently needed work in homes where there is a risk of exposure to COVID-19. The team was created at the onset of the pandemic in March 2020.
“I knew that some work had to be done no matter what, or it would be very serious for those tenants, for the properties and for the other tenants nearby,” he said.
Bill’s typical day has changed little since he decided to be a part of the specialized team. The work is still basically the same, but it needs to be done wearing personal protective equipment.
He starts his day at 8:00 a.m. and takes the calls as they come in. The most common requests involve plumbing and lock changes. Some of the challenges include extra paperwork and maintaining a physical distance.
“It can be tough sometimes when there isn’t much room to work,” Bill said.
When it all gets to be too much, or he feels stressed, Bill will pull over his van and take a break, sometimes turning to a coworker for a quick chat.
“Talking about something non-work related can help relieve a difficult day,” he said.
On the job, OCH gives him all the support he needs.
“We are very safe and secure,” he said, “We have all the equipment and PPE we could need.”
Bill said he came to work for OCH originally because it was a secure workplace, and he liked the idea of working in social housing.
Thank you’s from tenants, along with the camaraderie he feels with his co-workers, are some of his favourite highlights about the job.