Calendar – Tenant Talks

Print Friendly, PDF & Email

All Tenant Talks in-person meetings are cancelled due to the current COVID-19 prevention measures.

Virtual sessions are being planned and we will update this section when a new date is confirmed.

Upcoming Sessions

Click the following dates to find out details for upcoming Tenant Talks meetings.

[/cmsms_toggle]

This meeting is for all tenants from 11:00 a.m. to 12:00 p.m.

Zoom link: https://us02web.zoom.us/j/86107882141?pwd=SVVKYjU1V0FlcmpmbEl0VXE3Y3paZz09

Meeting ID: 813 3086 2106

Passcode: 721564

Toll-free number: 1- 855-703-8985

Past Sessions

Click the following dates to find out what topics were discussed during the sessions.

[/cmsms_toggle]

In this meeting we discussed the following topics:

  • Service delivery
  • Pest Management
  • My Home
  • Planning for community events re-opening

Highlights from this session will be added as soon as we can. Come back and visit us soon.

Read more about this session here

Read more about the session here

Read more about the session HERE

In addition to providing answers to questions asked, we provided a quick update on what OCH is doing to continue to deliver services and prevent infection. 

PREVENTATIVE MEASURES 

Ottawa Community Housing has been following the guidelines from Ottawa Public Health to prevent infections. We have put in place a variety of preventative measures, including: 

  • the promotion of physical distancing 
  • frequent handwashing and increased cleaning frequency in the buildings in high-touch 
  • promoting the elevator safely, and  
  • Discouraging non-essential visits to the OCH seniors’ buildings through a poster campaign.   

We are working closely with our partners and contractors. They, too, are required to follow the same public health guidelines.   

CRITICAL SERVICES 

The staff has been performing critical services only, but our teams remain available by telephone and email. We continue to take your requests through our Call Centre at 613-731-1182, open 24/7.   When you call in, you will be asked questions to ensure that staff can safely enter your home and ensure everyone stays healthy.    

To ensure we are providing resources to those who need it most, OCH staff have also been calling tenants registered on our “fire assistance list” to do a wellness check and have called seniors to ensure their needs are being met.    

Do you have a question not covered in the Question and Answer on our Tenant Talks web page? Please send us an email to tenanttalks@och.ca.  

Regina Towers

Topics discussed:

  • rent administration, the review process
  • tenant support to access resources and neighbour complaints
  • communications.

Rochester Heights

Topics discussed:

  • rent administration, the review process
  • tenant support to access resources and neighbour complaints
  • communications.

The first official Tenant Talks discussions. OCH completed two Tenant Talks sessions with a number of tenants on November 27 in two locations: 731 Chapel Street and 507 Riverdale. The topics of discussions were:

  • maintenance
  • safety
  • pest management services

What a great start! Working together helps us understand and improve the services that OCH provides to tenants.

This post is also available in: Français (French)