The Largest Provider of
Community and Affordable Rentals in Ottawa.
More Than A Home Because We CARE
Are you a current tenant looking for information about your community, your obligations, or additional services?
Interested in a home? Learn about our housing options, and what can be the right fit for you.
Do you want to learn more about our organization, ongoing projects or how we are working towards sustainability?
Build your future. Inspire change. Make an impact. Want to work with us, volunteer, or join our board?
Ready to Welcome You Home
Ottawa Community Housing (OCH) offers approximately 16,000 homes to over 33,000 tenants, including seniors, families, individuals, and people with disabilities. These homes are located in various communities throughout Ottawa and house a diverse population with different languages, cultures, and ethnicities.
OCH’s Tenant Service Promise
We will be friendly, explain things clearly, and care about you.
Provide Courteous Service
We will always treat you politely and with respect.
Inform and Update
We will give you clear and complete explanations of the services we provide.
Listen and Act
We will offer helpful advice from our trained housing service experts.
Empathize and Support
We will make sure you feel understood and supported throughout your experience.
Tenant Responsibilities
We Are Here to Help
Work with us to provide you service.
Respect
We have a zero-tolerance policy for any form of aggression towards our staff.
OCH’s Strategic Plan 2024-2027
As a leading provider of quality, community and affordable housing, our teams go above and beyond for our tenants, fostering healthy, thriving communities.
Our four strategic priorities drive every aspect of our work.
Build and Preserve
Build new affordable homes
Preserve safe and quality homes
Greener buildings
Client Experience
Improve client experience
Safe communities
Community wellbeing
Partner and Support
Successful tenancies
Partner satisfaction
Innovate & Grow
Employee engagement
Diversify and secure sustainable funding
Operational efficiency
Technology and data use
OCH 2024-2027 Strategic Plan
Make a real impact in your city – join OCH and help us achieve our mission
Latest News
OCH Brings Housing Innovation and Expertise to ONPHA 2026
Read article: OCH Brings Housing Innovation and Expertise to ONPHA 2026
OCH’s Shaun Simms Receives Outstanding Leadership Award
Read article: OCH’s Shaun Simms Receives Outstanding Leadership Award
Volunteers Assemble 600 Hygiene Kits for Ottawa Community Housing Residents
Read article: Volunteers Assemble 600 Hygiene Kits for Ottawa Community Housing Residents
The Housing Services Act has been updated – read more to find out how this affects tenants.
Do you have questions about pets, parking, or other information regarding your home?
Are you an OCH tenant who wants to get involved?