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IMPORTANT INFORMATION FOR TENANTS: OCH offices are now open for in-person services BY-APPOINTMENT ONLY. We’re always available by phone & email. Call Centre is open 24/7 – – 613-731-1182.
Visit the Ottawa Public Health site to view the latest update on the Coronavirus COVID- 19. If this is a medical emergency, please call 9-1-1 immediately.

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Our Mission

As a leader in the delivery of quality, affordable housing, Ottawa Community Housing collaborates with others to develop safe and healthy communities.

  • Financial Sustainability

    Financial sustainability involves positioning OCH to access available grants, maintain assets, implement refinancing strategies, and reinvest savings into our communities.

  • Portfolio Maintenance & Growth

    Identifying and implementing redevelopment plans, increasing capacity and suitability of affordable housing, and expanding business opportunities and partnerships.

  • Safe & Healthy Communities

    Undertaking initiatives that engage tenants in creating safe and inclusive neighborhoods, and creating the awareness and skills necessary for successful tenancies.

  • Green Plan

    Promoting green culture through its Green Plan: the Eco2 Plan, which includes education and retrofit initiatives, and constantly developing and monitoring strategies to reduce energy consumption across our portfolio.

OCH provides approximately 15,000 homes to about 32,000 tenants, including seniors, parents, children, couples, singles and persons with special needs, within many communities across the City of Ottawa. We house a diverse population of varying languages, ethnicity and cultures. We are also the largest social housing provider in Ottawa and we manage two-thirds of the City’s social housing portfolio. OCH is the second-largest housing provider in Ontario. Ottawa Community Housing was selected as one of the National Capital Region’s Top Employers in 2018, 2019, 2020 and 2021.

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This post is also available in: Français (French)