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For all inquiries and requests:
OCH 24/7 Call Centre
613-731-1182

  • PLEASE CHOOSE ONE OF THE FOLLOWING

    OPTION 1: SAFETY

    OPTION 2: MAINTENANCE

    OPTION 3: PEST MANAGEMENT

    OPTION 4: TENANCY MATTERS

    Option 1:

      • Annual reviews
      • Rent calculations
      • Household changes
      • Ending your tenancy

    Option 2:

      • Payment arrangements
      • Account balances
      • If you have received a notice relating to non-payment

    Option 3:

      • Viewings
      • Questions about market rentals

    Option 4:

      • Tenant – Neighbour Relations

    OPTION 5: PARKING

    Option 1 :

      • Monthly Parking and General Parking Information

    Option 2 :

      • Register for an Overnight and Visitor Parking

    OPTION 6: STAFF DIRECTORY

    OPTION 7: OFFICE LOCATIONS AND HOURS

Other Ways to Reach Us

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By Email

For general inquiries including Comments, Suggestions and Complaints email us
at info@och.ca.

If you need to send us documents email us at documents@och.ca.

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By Mail

To serve you better and ensure a quicker response, send all
paper mail to:
OTTAWA COMMUNITY HOUSING
731 Chapel Cres.
Ottawa, ON
KIN 1E1

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For Media Inquiries

For all media inquiries please email us at media@och.ca.

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Integrity Portal

OCH has teamed up with IntegrityCounts to provide a convenient and anonymous way for members of the public to report suspected cases of fraud, waste and misuse of assets.

GO TO INTEGRITY PORTAL

Offices Open to the Public

Chapel OCH Office

Monday to Friday: 8:30 am to 4:30 pm.

Please send all paper mail to this location.

 

 

OCH Offices Closed to the Public

Caldwell OCH Office

Murray OCH Office

OCH Head Office

 

Bank OCH Office

Monday to Friday: 8:30 am to 4:30 pm.

Please note that the BANK office will be closed to the public on May 8, 2024.