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Social Media Accounts

Twitter: @OCH_LCO

YouTube: Ottawa Community Housing Channel

Facebook: @ottawacommunityhousing

LinkedIn: @ottawa-community-housing-corporation-och

Instagram: @och_lco


Ottawa Community Housing (OCH) uses social media as an extended arm’s reach of its traditional communications. Individuals or organizations who follow OCH on social media can expect to see the following, but not limited to, newsworthy events and multimedia involving OCH; City initiatives and programs; and, notifications that may affect OCH tenants.


To protect your privacy and the privacy of others, please remember to not include any personal information, including names, addresses, phone numbers and e-mail addresses in your comments or replies.

Unfortunately, OCH is not able to reply individually to all messages it receives via its social media networks. We encourage you to contact the OCH Call Center open 24/7 at 613-731-1182.

In the spirit of respectful, ongoing communication, the following behaviours are deemed unacceptable and can be deleted without notice if/when they occur. The following will not be tolerated:

  • Offensive, profane, hateful, abusive, aggressive, pornographic, defamatory or discriminating language of any kind
  • Content that promotes, fosters, perpetuates discrimination on the basis of race, age, gender, creed, marital status, socio-economic status, physical or mental disability, or sexual orientation
  • Content that encourages illegal activity
  • Impersonation or misrepresentation
  • Serious or unproven accusations
  • Spam

Follows and Likes

OCH may follow and like social media accounts from its partners, stakeholders or other relevant sources. Please note that being followed or liked by OCH does not imply endorsement of any kind.


OCH updates and monitors its social media accounts during regular business hours. Comments from users outside of these times will be reviewed at the beginning of the next business day. Posts may be issued outside regular business hours under extraordinary circumstances or if populated by a scheduler.

Maintenance Service Requests

We are not taking maintenance service requests via social media or email. Please contact the OCH 24-hour call centre at 613-731-1182 for all maintenance service requests. Dial 9-1-1 immediately if you are experiencing a life-threatening emergency.


The material on this website is provided as general information only. While every effort has been made to ensure the accuracy and veracity of the information on this website, Ottawa Community Housing (OCH) is not responsible in any way for damages arising out of the use of this Website. Although the Ottawa Community Housing (OCH) relies on reputable sources and believes the information posted on the website by Ottawa Community Housing (OCH) is correct and attempts to keep the information current, Ottawa Community Housing (OCH) does not guarantee the accuracy or completeness of the information.

Ottawa Community Housing (OCH) reserves the right to discontinue, change or modify this site at any time without notice.  Links to other websites or references to other organizations, products, services or publications do not constitute endorsement or approval by Ottawa Community Housing (OCH).  Ottawa Community Housing (OCH) makes no representations whatsoever about any other website which you may access through this one.

Ottawa Community Housing (OCH) assumes no responsibility for the accuracy of translations you perform using the GoogleTM Translate tool. GoogleTM Translate is a third-party automated translator and, as such, may make mistakes that a skilled human translator would not otherwise make.

Ottawa Community Housing (OCH) will not be liable for damages arising from, but in no way limited to, the transmission of confidential information over the internet.

Ottawa Community Housing (OCH) reserves the right to edit, delete, modify, vet, and change any material sent or posted to its website in whole or in part at its sole discretion.

All information at this site is protected by the Canadian laws of copyright. Unless permission is granted, no one may copy, redistribute, reproduce or republish in any form, any material located on this website.


This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).

Google Analytics uses “cookies”, text files placed on your computer to allow the collection and analysis of anonymous information on the usage behaviour of the site: by you (including your IP address).

This information is transmitted to Google which processes them in order to prepare reports for the operators of about your activities on the website itself.

This site does not use (nor does it allow third parties to use) the analytical instrument of Google to track or to collect your personally identifiable information.

Google will not associate your IP address with any other data held by Google nor tries to connect an IP address with the identity of a computer user.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.

You may refuse the use of cookies by selecting the appropriate settings on your browser, but this may prevent you from using all the features of this website.

By using the site, you agree to the processing of data about you by Google in the manner and for the abovementioned purposes.


My Home is an online portal for Ottawa Community Housing (OCH) tenants to access information and services virtually. It does not provide a guarantee of service. OCH website disclaimer and Privacy Statement apply to My Home. 

When tenants visit My Home, they do so through a secure portal on the OCH website. Only tenants who are leaseholderscan access the portal, and they must enter unique information to identify themselves, including a valid e-mail address and a password. 

OCH does not intend to use any information provided by tenants in My Home for any purpose that is inconsistent with the purpose for which the information was provided.