Transfers, Crisis Moves and Accommodating Disabilities
Has your situation changed ?
If you find that your situation has changed and the Rent Geared to Income (RGI) home you are renting no longer meets your needs, you may be eligible for an internal transfer to another OCH home.
OCH offers Internal Transfers in certain circumstances and will make offers of RGI homes to households on the Internal Transfers list before making an offer to anyone on the Registry list.
Internal Transfer Categories
Tenants may ask to be added to the internal transfer list for the following reasons:
Transfer to Wheelchair Accessible Home
(Accessible home needed)
Your situation has changed, and you need to live in a wheelchair-accessible home.
Transfer from Wheelchair Accessible Home
(Accessible home no longer needed)
Your situation has changed, and your household no longer needs to live in a wheelchair-accessible home.
Transfer due to Under-Housed By two (2) Bedrooms or More
You are eligible for two (2) additional bedrooms based on the number of people currently living in your home as part of your household.
Transfer to a Seniors’ Building
You are currently an OCH tenant who is 60+ years of age and want to live in a designated seniors’ building.
Transfer of a Non-Senior Living in Seniors’ Building
You are currently an OCH tenant who is under 60 years of age and is required to move to Non-Seniors’ Building.
- Your household may not be eligible if you owe money to OCH or to another social housing provider
- Your household may not be eligible if OCH has started an eviction process
Related OCH Procedures
Households may be eligible for a Crisis move if they witnessed a traumatic incident, or they are a witness in a criminal investigation and are suffering intimidation or threats because of it and a move will assist in resolving the crisis.
Eligible households will be offered a move to an appropriate and available home but will not be added to the internal transfer list. If the household does not want to move to an available home, they may apply at the Social Housing Registry for a move to a new location.
If you would like to apply for a Crisis move, please contact us at 613-731-1182 and ask to speak to your Tenant Support Worker OR visit our Bank St. or Chapel Cres. offices.
Accommodating Tenants with Disabilities
Households that have one or more members with disabilities, visible or invisible, and require accommodation in their home may submit a request to OCH. A licensed medical professional must specify the specific needs of the household. OCH will consider each request. When accommodation is required, OCH will work collaboratively with the tenant, their health care provider, support agencies etc., to find a way to meet the tenant’s needs.
If you would like to request an accommodation or an internal transfer:
- please contact us at 613-731-1182, option 4, then option 1 and ask to speak to your Tenancy Support Worker
- OR visit our Bank Street or Chapel Cres offices.