I AM A TENANT 
Low Cost Internet
Ottawa Community Housing (OCH) supports lower cost, affordable internet access for tenants.
Low Cost Internet for Tenants
Two companies provide internet services at a lower than regular market cost – ROGERS and NCF.
Rogers
Connected For Success program
If you are a tenant of Ottawa Community Housing, you qualify for the Rogers Connected for Success program.
Call 1-866-689-0758 to confirm your eligibility and start saving today!
You can also visit the Rogers website at www.rogers.com/connected-for-success.
Rogers – Frequently Asked Questions
- HOW CAN I FIND MORE INFORMATION ON ROGERS CONNECTED FOR SUCCESS?
To find out more about Rogers Connected to Success and the plans available with different speed options, contact a Connected to Success agent today by calling 1-866-689-0758, Monday to Friday from 9 a.m. to 6 p.m. (EST) or Saturday to Sunday from 9 a.m. to 5 p.m. (EST), or visit their website at www.rogers.com/connected-for-success.
- ELIGIBILITY AND HOW TO SIGN UP
Please contact Rogers Connected for Success at 1-866-689-0758, and identify you are an OCH tenant and provide your address to be eligible.
- WILL I BE CHARGED FEES ABOVE THE MONTLY RATE FOR MY PLAN PLUS TAX?
There are no additional fees beyond your monthly plan plus applicable taxes. If there are any unexplained charges beyond the monthly rate, contact Rogers Connected for Success for assistance. Please note that you will be charged late fees if you do not pay your bill on time.
- I AM ALREADY A ROGERS CUSTOMER AND I HAVE A BUNDLE PACKAGE FOR INTERNET AND TV. IF I SIGN UP FOR ROGERS CONNECTED FOR SUCCESS, WILL I LOSE MY BUNDLE DISCOUNT OR MY SUBSCRIPTION PROMOTION?
Rogers Connected for Success offer special rates to qualified customers, therefore customers who take advantage of these individual plans or bundles are not eligible for any additional discounts or promotions.
Their dedicated Rogers Connected for Success specialists will review your account details and find the best solution for you and your household.
- HAVE BILLING AND ACCOUNTS RELATED QUESTIONS?
Please call Rogers and speak to a Connected for Success representative at 1-866-689-0758, or visit: https://www.rogers.com/support/billing-accounts
NCF – National Capital FreeNet
A range of affordable residential internet service plans
NCF offers service to Ottawa Community Housing residents at a reduced rate through our Community Access Fund. All of their plans have unlimited usage so you can use the internet as much as you need to, without fear of additional charges.
Contact the NCF to find out about their plans.
HOW TO CONTACT NCF:
Phone: 613-721-8445
www.ncf.ca
communityaccess@ncf.ca
The Housing Services Act has been updated – read more to find out how this affects tenants.
See Updates
