Disponible/available in: Français (French)
As the VP of Tenant Services, Alain Cadieux provides leadership and oversight of the property management, tenancy administration and support services teams. This includes, the 24/7 call centre, maintenance, tenancy administration, integrated pest management, vacancy preparation, maintenance administration, preventative and maintenance services for 15 000 homes and 32 000 tenants. This team is dedicated to the enhancement of the tenant experience through the delivery of quality services to every tenant, every home.
Alain has 12 years of experience in the social and affordable housing sector, covering all areas of operations. He’s dedicated to a tenant-centered approach focused on quality, innovation and continuous improvement to provide healthy, safe and inclusive homes in an effective and sustainable way. A leader that is focused on people, promotes a culture of leadership and collaboration to empower, engage and motivate every member of the team to make a difference everyday.
Alain is currently an active member of the Board of Directors for the Ontario Non-Profit Housing Association, a sectoral organization representing non-profit housing providers across Ontario.
