Tenant Resources

Looking for gardening guides, an e-version of the Tenant Guide, the Calendar or the most recent Tenant Newsletter? You are at the right page.

View or download tenant information sheets, newsletters, calendars or garden guides.

Download the Tenant Guide.

Additions to Households
Asbestos (downloadable PDF)
Cannabis – A Good-to-Know Guide for Tenants (downloadable)
Community Safety Services (downloadable)
Condensation (downloadable)
Garbage Disposal
Tenant Insurance
Noise
No Smoking Policy (downloadable)
Parking (downloadable)
Pest Management – Farewell to Roaches (downloadable)
Pest Management – Bed Bugs (downloadable)
Pest Management – Rodent Control (downloadable)
Pets (downloadable)
Privacy
Rent Collection
Tenant Advisory Group (downloadable)
Tenant Associations
Tenant Neighbour Complaints
Transfer Policy

2019

2018

2017

2016

2015

The Quarterly, Winter 2015 — Winter 2015

2014

The 2021 Calendar is now available.

Spring Garden Guide 2015 — Spring Garden Guide

Fall Garden Guide 2015 — Fall Garden Guide

Winter Garden Guide 2015 — Winter Garden Guide

Ottawa Community Housing (OCH) provides a convenient and confidential way for members of the public and its employees to report suspected cases of fraud, waste and misuse of assets.

The Portal is intended to be used by members of the public, including tenants and all OCH employees. This Portal does not apply to issues relating to maintenance, tenancies, housing applications, or parking.

Click here to visit the Integrity Portal.

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OCH_LCO @OCH_LCO·

Les locataires peuvent faire une demande de service concernant les parasites dans leur maison par l'intermédiaire de notre centre d'appel 24 heures sur 24 et 7 jours sur 7 au 613-731-1182. Vous pouvez trouver des conseils sur la prévention des rongeurs : https://bit.ly/3kcwzsR

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OCH_LCO @OCH_LCO·

Tenants can make a request for service regarding pests in their home through our 24/7 Call Centre at 613-731-1182. You can find tips on rodent prevention, in multiple languages, on our website: https://bit.ly/33vWgyO

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Ottawa Community Housing – OCH

3 weeks ago

Les locataires peuvent faire une demande de service concernant les parasites dans leur maison par l’intermédiaire de notre centre d’appel 24 heures sur 24 et 7 jours sur 7 au 613-731-1182. Vous pouvez trouver des conseils sur la prévention des rongeurs, en plusieurs langues : https://bit.ly/3kcwzsR … See MoreSee Less

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Thank you to all the staff for your kindness and hard work throughout these incredibly difficult times. 🙏🏼 You are appreciated.

Are you fraudsters? Not professional work at all and basically you told the government/people your team would provide that and would be more effective as reason to fund your team instead of using private sector professionals….elder and disabled people are suffering greatly because of your ongoing failure, lack of skill and professionalism. People cry out for you to do the work..bait/spray..and you refuse. You are completely ineffective, misuse product as warned against creating aversion throughout building and you knew it. You dont do what you say you do in pamphlet, if you even show up for 2 visits. Dont even bother sealing up holes going into service walls of focal units of people that are disabled and elderly and they colonize pests and they spread throughout building. When confronted your staff will say even though they are in and out of those units they didnt have a work order to put some mud on (or do what is said they do in pamphlet) or not my job, etc. You create a illusion and the people suffer and cry. Your bugs infest our units daily through your spaces. Ottawa deserves better than current OCH management and staff…they are a scourge on the city of Ottawa…probably would find some of the same culture of conduct among OCH staff that would be prominent in the LTC homes that recently had the abuse of elders and disabled at the hands of their stewardship exposed.
(Jeff Wilkie, Jacques Bolduc, Rachel Boutros , Mehdi Louzouaz )

___
Join the rent strike, help end the systematic abuse of elderly and disabled persons as OCH walks all over them. It is a great suffering, the elderly and disabled need to be safe.

ibb.co/Nnddn7g

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Ottawa Community Housing – OCH

3 weeks ago

Stay safe out there! Staff from OCH, Ottawa Public Health, and South-East Ottawa Community Health Centre are engaged in our communities, doing outreach for COVID-19 prevention. To find out more about what OCH is doing to support our communities during COVID-19, take a look at our website here: https://bit.ly/3k1xefn

Protégez votre santé! Le personnel de LCO, Santé publique Ottawa, et South-East Ottawa Community Health Centre sont présents dans nos communautés pour faire la promotion de la prévention de la COVID-19. Pour savoir ce que fait LCO pour soutenir ses communautés durant la COVID-10, allez voir sur notre site https://bit.ly/2U2kvOW … See MoreSee Less

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Nobody will say there is a shortage of staff putting up signs.

Join the rent strike, help end the systematic abuse of elderly and disabled persons as OCH walks all over them. It is a great suffering, the elderly and disabled need to be safe.

ibb.co/Nnddn7g

Not just the elderly and disabled. The mentally ill and regular tenants too. I have loads of photos of the disgusting state of my building and the sheer neglection of it. I'm ready to rally, protest and stomp the office grounds.

Ottawa Community Housing – OCH , I know you guys think of yourselves as professionals…I would use the word hacks, if not criminals. Your main website has a glitch and just gave me personal information of a tenant who used it…it just spit it out at me…lol ….what in the world are you guys doing down there…seriously!

name …addresss….telephone..cell phone number…that sort of thing..

Is OCH keeping tenants safe? once someone discovers that glitch it could be exploited to gather many tenants personal info over time. This is a very serious issue Ottawa Community Housing – OCH. We need you to do your jobs…not just create and illusion of it.

I have told OCH many times, I dont work for OCH. Im not a manager of OCH…im the tenant.

so…now what? you want to be my friend now? you wont ignore me now? heck…maybe you guys wont care and ignore this too. It wouldnt suprise me, OCH is out of control.

seems OCH management and staff think if they just say they are trying everything is okay…they are like a bunch of drunk drivers getting on roads and killing people…and of course are always very very very sorry for what they have done and they really really really didnt mean for it to happen…but it did.

The real question is …how long have you guys known about this for and left it?

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